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Average of 733 Customer Reviews
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Review fromDonna J
Date: 05/04/2024
5 starsVery available when I called The pick up was on time within the 4 days They had a guarantee of 4 days of securing a carrier which they did.They provided us with the dispatcher and driver name snd number .It did take 12 days and Sherpa had given us an estimated time of 4-10 days to delivery .The car was in perfect condition along with the things we had inside the vehicle. Sherpa was excellent and we would use them again !!!Review fromPeter R
Date: 05/04/2024
5 starsPeter R
Date: 05/04/2024
I've used Sherpa for several cross country auto shipments and each has been pristine. Recommend strongly.
Sherpa Auto Transport
Date: 05/14/2024
Thanks for choosing Sherpa Auto Transport, *****! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.Review fromPatrick C
Date: 05/03/2024
5 starsPatrick C
Date: 05/03/2024
First time transporting a vehicle across the country from ******* to **. I called several places but Sherpa locked in the rate of the trip and even said if there was a change in price for some strange reason they would cover up to $300 of that change. Picked up the car two days after I called and was in ** in three days. Driver called me 45 minutes prior to arrival at agreed upon destination. Super friendly driver, unloaded the car in a few minutes and we drove it home. Very impressed with Sherpa and in the event I have to do this again, I will only be calling them. Thank you and I highly recommend.Sherpa Auto Transport
Date: 05/14/2024
Thanks for choosing Sherpa Auto Transport, *******! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.Review fromDebby S
Date: 04/30/2024
5 starsFrom pickup to delivery Sherpa was very thorough and easy to work with. We shipped a ****** cross country and they kept us updated and informed the whole trip. The driver was very professional and knew what he was doing - and, very nice.Review fromKeith C
Date: 04/27/2024
5 starsKeith C
Date: 04/27/2024
Sherpa Auto Transport was flexible with our pick-up date and worked around our schedule as we packed our house to move. Vehicle was transported from CA to CT with no issues or damage. Would highly recommend their services!Sherpa Auto Transport
Date: 05/10/2024
Thanks for choosing Sherpa Auto Transport, *****! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.Review fromManju F
Date: 04/26/2024
5 starsSherpa is a name you can trust It is the most expensive Capital in any bussiness I use sherpa and recommend everyone using itReview fromJohn D
Date: 04/24/2024
5 starsJohn D
Date: 04/24/2024
Communication from every member of the team was clear, and forthright.Sherpa Auto Transport
Date: 05/10/2024
****, thank you for your kind words! We strive to ensure that our communication with our clients is always transparent and effective. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We are here to help in any way we can. Thank you again for taking the time to share your experience with us.Review fromKristin P
Date: 04/20/2024
5 starsIn the end we are happy we chose Sherpa. The car arrived in the exact condition we last saw it, communication was good including daily updates while they were looking for a transport company, easy to reach via email with questions/quick responses, price was less than other companies, and they honored their price lock promise and ended up taking all of their part of the payment to use to hire a transport company because the car (which broke down on a trip and we left with a local repair shop to fix) was located in a very small town not on any major routes so harder to find someone. The timing was not exactly as we were quoted - we paid extra for the 3 day pick up window (which was a Wed - Fri), in the end they found a transport company after the weekend on Mon and the car did not get picked up until Thurs of that week (so almost a week late). But as I said they took none of their fee so we paid the whole amount to the transport company, Diesel Auto Transport, who picked up and brought us our car. This company was also great in communicating with us - we had the contact information for the drivers and got regular updates. They arranged the pickup with the service shop owner during his business hours. In the end everything was great, just behind on the timing (but I'll take that over damage to the car or no communication or issues). It was also nice not having to go get the car ourselves and letting them handle it.Review fromCarol K
Date: 04/20/2024
5 starsCarol K
Date: 04/20/2024
Very happy with the service and care of my car.Sherpa Auto Transport
Date: 05/10/2024
We're thrilled to hear that you had a positive experience with our service, *****! Thank you for taking the time to share your feedback. Our team works hard to provide top-notch care for all of our customers' vehicles, and we're glad to hear that it shows. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon.Review fromCris M
Date: 04/19/2024
5 starsSeamless from start to finish. Knowledgable and pleasant personell and the driver did a very good job. I appreciate the $50 rebate.
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