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Business Profile

Auto Transportation

Sherpa Auto Transport

Reviews

Customer Review Ratings

4.92/5 stars

Average of 733 Customer Reviews

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Review Details

  • Review fromDave M

    Date: 04/09/2024

    5 stars
    The process was simple, the staff were knowledgeable and answered all of my questions. I was very nervous about shipping a vehicle because I heard horror stories about other companies under-quoting (intentionally), getting your payment, and then holding you hostage for more money because they knew no carrier could meet their price. Sherpa has a Guaranteed Rate lock, and they stuck to it. Not a ***** more. Plus, I was given a window of 2-4 days, and it arrived on the first day of that window. Would not use anyone else based on this experience.
  • Review fromRobert M

    Date: 04/08/2024

    5 stars
    Very pleased with my experience with Sherpa. They stood behind their quote and the Driver made an exception by meeting ** at night and unloaded our vehicle even though it was at the front of the trailer. Very kind!
  • Review fromMarilyn M

    Date: 04/08/2024

    5 stars
    This was the first time we ever shipped a car, and we couldnt be more satisfied. I chose Sherpa Auto Transport because of its rating with BBB. Trust me, I look ****** different companies and read reviews. The driver was professional and knowledgeable, and delivered the car in what Id say was record time.
  • Review fromEllen R

    Date: 04/07/2024

    5 stars
    ** was communicative and very professional. Car arrived on time and in perfect condition. I would recommend Sherpa Transport for your car shipping needs.
  • Review fromRonalee S

    Date: 04/07/2024

    5 stars
    Very happy with the service. Kept me informed every step of the way. Shipped a car from ** to ** for my son and everything went really smoothly. Would highly recommend this company to anyone looking to ship a car long distance.
  • Review fromPaul C

    Date: 04/06/2024

    5 stars
    Excellent service, fair price, topnotch commuications (they actually answer the phone when I have called).I will certainly recommend to anyone needing a transport and I will be back next year for sure.***********************
  • Review fromJeri L

    Date: 04/05/2024

    5 stars

    Jeri L

    Date: 04/05/2024

    Highly recommended! 2nd time shipping daughters car and we were really nervous because with another company the experience was a nightmare. Sherpa did not disappoint. Fair price/no price change from quote. Pick up and drop off were timely. Car delivered same condition as pickup with a little road dust which is expected but Sherpa has a wonderful incentives such as a car wash after delivery(reimbursement). Carrier was excellent. Great choice Sherpa!

    Sherpa Auto Transport

    Date: 04/22/2024

    Thanks for choosing Sherpa Auto Transport, ****! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
  • Review fromSheri F

    Date: 04/05/2024

    5 stars
    First time shipper of car from ***** to **********. Sherpa came recommended by a friend. We had a great experience. Car was picked up the first day of the "window" and delivered on time. The car hauler communicated his arrival and delivery time. No suprises, car arrived in same condition it was picked up in. They even offer a 20 dollar credit for washing the car to remove the road dust.
  • Review fromDan P

    Date: 04/04/2024

    5 stars

    Dan P

    Date: 04/04/2024

    Prompt answer to any questions and extremely as promised rebate.

    Sherpa Auto Transport

    Date: 04/22/2024

    Thanks for choosing Sherpa Auto Transport, ***! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
  • Review fromDan M

    Date: 04/03/2024

    5 stars
    Great program and results to get my car to me.

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