Reviews
Customer Review Ratings
Average of 734 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromApril S
Date: 01/30/2024
5 starsThis process was so easy and hassle free. I was informed on the progress of the shipment of my vehicle from end-to-end. I would definitely use Sherpa again!Review fromDelia L
Date: 01/30/2024
5 starsDelia L
Date: 01/30/2024
It was an excellent service from the beginning (filling out online papers) to the end (receiving the car)!
Sherpa Auto Transport
Date: 02/06/2024
*****, thank you for sharing your positive experience with our service! We strive to make the entire process seamless and convenient for our customers. We appreciate your feedback and hope to assist you again in the future.Review fromJohn M
Date: 01/30/2024
5 starsJohn M
Date: 01/30/2024
Excellent service. Stood behind guaranteed price. Transporter they used was fantastic. Car arrived clean and in perfect condition. Communication was excellent.Sherpa Auto Transport
Date: 02/06/2024
Thanks for choosing Sherpa Auto Transport, ****! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.Review fromKari S
Date: 01/30/2024
5 stars**************** was very helpful in walking me through the process. Pickup and delivery was smooth and price was very reasonable. Would definitely recommend!Review fromChiara M
Date: 01/29/2024
5 starsChiara M
Date: 01/29/2024
Shipped from ** to MD. Seamless communication, zero issues, vehicle delivered as expected. Will utilize service again.Sherpa Auto Transport
Date: 02/06/2024
Thanks for choosing Sherpa Auto Transport, ******! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.Review fromTherese M
Date: 01/27/2024
5 starsVehicle arrived with no problem. The Sherpa rep was very informative and helpful and the driver was very friendly and professional. Very easy to contact Sherpa whenever I had questions or concerns. A bit pricey when the car isn't in a drivable state, as there are fewer drivers who can transport them, and a driver was found closer to the pick up date rather then further out from it, but ultimately a good choice for transportation!Review fromtim w
Date: 01/27/2024
5 starsGreat **************** and strong communication during the entire process.Review fromDawn F
Date: 01/26/2024
5 starsThe whole process working with Sherpa was great! I highly recommend them. The car made it across the country on time and without a scratch. The driver was easy to communicate with and got our car to its destination.Review fromVirginia E
Date: 01/26/2024
5 starsVirginia E
Date: 01/26/2024
Sherpa Auto Transport was fabulous to work with. Very communicative and responsive when I had a minor issue with the transport company. ***** was delivered as promised with no issues. Would definitely recommend and use again!!Sherpa Auto Transport
Date: 02/06/2024
Hi ********! Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a fabulous experience with us and that your vehicle was delivered as promised. We appreciate your support and look forward to serving you again in the future.Review fromDanielle F
Date: 01/25/2024
5 starsWe were VERY happy with the service Sherpa provided. We transported a car from ******* to ******* in December, and while ********* transport services would not give us a solid schedule for the dates we needed or price lock our quote, Sherpa did both AND was reasonably priced. The Sherpa team were all polite and extremely helpful taking time to answer our questions and explain the process in detail. They scheduled our transportation with *******************. Our driver, ******, was courteous, professional, and communicated with us at every stage. The pick up and delivery were on time, and the car was in great shape. I would HIGHLY recommend Sherpa and plan to use them again as well as refer them to friends, family, and clients.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.