Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Sherpa Auto Transport

Reviews

Customer Review Ratings

4.92/5 stars

Average of 737 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJai T

    Date: 06/08/2023

    5 stars
    Great service and highly recommended. Service is fast and Temu the driver is very nice and will answer questions anytime. Will surely recommend to my friends who needs shipping company for their car.
  • Review fromJanet W

    Date: 06/08/2023

    5 stars
    We have used Sherpa three times in the past two years. Every time the contracted transportation delivered on time and no problem. The companies they used were very efficient and professional. I did not even get a quote with any other company the third time because I believed Sherpa will provide competitive pricing and great service.
  • Review fromTyshun R.

    Date: 06/07/2023

    5 stars
    Great reliable service. Bonus for me, the transporter was also accommodating in my situation. There WERE NO "hidden" fees, just straight forward. My car arrived without damage and was handled with great care Thank you to all the people who were involved in the process. - ********************
  • Review fromChristina M

    Date: 06/05/2023

    5 stars
    Pleasantly surprised with their customer service and follow through. Will definitely use them again if the needed.
  • Review fromKim T

    Date: 06/04/2023

    5 stars
    We have used Sherpa twice in the last 3 months and both times we were very satisfied. The professionalism and customer service support we received from them was terrific and comforting. Best of all the trucking company they set ** up with was great to work with. The driver was very responsive whenever we reached out, he was professional, kind, and flexible. I highly recommend Sherpa!
  • Review fromBob B

    Date: 06/04/2023

    4 stars
    The several week lead time turned out to be unhelpful. The dispatchers will only react at the last moment. I had one response, but it was cancelled due to a route change.There was no response until the last day of my availability window. Sherpa activated their $300 price increase, and I had a drive team respond immediately. My car was picked up within a couple of hours by an extremely competent transportation company. Their comment was they would not make a profit on Sherpa's original price. Too low to begin with? Was this why no one responded?The $300 price increase due to the drivers on delivery was returned immediately to my account, resulting in no change to my originally quoted price.I am happy with Sherpa's service. I will probably deal directly with a trucking company myself in the future however.
  • Review fromJan M

    Date: 06/04/2023

    5 stars
    We were pleased with the fast pickup and quick delivery, much quicker than the other companies I researched. Everyone we deal pt with was friendly, knowledgeable and efficient.
  • Review fromRoger B

    Date: 06/04/2023

    5 stars
    *** did agreat job ''X'xxxxx''xxx'xxxxxxxxxxxxxxxxxc c cxccxcxxxxxxxxxx' x x xxxxxx. J hi
  • Review fromRon D

    Date: 06/02/2023

    5 stars
    They were great. They picked up and dropped off on schedule and at a fair price. My only issue was the final payment at delivery because I wasn't going to be there. Sherpa specified getting a "Certified" check but my bank gave me a "Cashier's" check. I didn't realize that until after I mailed to to my representative at the destination. Sherpa could not tell me for sure if the driver would accept it. Thankfully the driver did take it. Overall, I'd use them again!
  • Review fromKeith H

    Date: 06/02/2023

    5 stars
    Car was delivered in time and in perfect condition. Driver was great at communicating and working with us in day of arrival. We will definitely use Sherpa in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.