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Business Profile

Digital Marketing

Townsquare Interactive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

4.11

Average of 261 Customer Reviews

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Review Details

  • Suprem K

    Date: 02/19/2024

    Suprem K

    Date: 02/19/2024

    They stole money from my business. We called ahead and canceled our subscription, but they still charged us for next month. I called them 1 day later after it was charged I had to go to customer service and bunch of hastle for the guy to tell me he will get back with me and never did. I called them again and now they dont want to refund our money and they havent worked on our website because they know we canceled .

    Townsquare Interactive

    Date: 02/21/2024

    Hello, We are sorry to hear you have not enjoyed your experience. We would love the opportunity to discuss your concerns, however, we could not find an account associated with this name. Our policy for cancellation requests requires 24 hour notice prior to your next billing cycle in order to avoid you getting billed. Please email ********************************************* to speak with a representative and discuss your campaign.

  • Alonso V

    Date: 02/19/2024

    Alonso V

    Date: 02/19/2024

    I paid for one month and they did nothing my representative did not answer my calls after they sold me and every time I wanted to try get in contact I needed to go through customer service and they emailed her to call me back. My website was not up my first month as I was told it would be up and I called to cancel and the person on the other side tried to sell me and tell me to stay with town square they would only charge me $200 for the next month since they already created the website they just never launched it I said no I wanted to cancel it and they said ok they would run my website until that month was over a week later I get a charge of $550 for the next month I called customer service and they said they didnt have any calls recorded even though I have call logs. I asked for at least the refund for the half of it like they told me I would have a discounted price but no they said they would call me back 48 hours and they never called back its been a week later now and I have a to talk to the business bureau and talk to lawyers because of something so stupid this is not fair I am a new business owner and 550 is a lot of money and they have done nothing this month since they know I already canceled anyways I am a brand new business owner who fell for this scam all I can say is I got scammed for $550 and thats a lot of money my small business has to recover Vegas Pro Construction

    Townsquare Interactive

    Date: 02/21/2024

    Hello ******, We are sorry to hear you feel this way. We would be more than happy to discuss your account and determine a solution. A representative will be reaching out to discuss further.

  • Ahmetaj A

    Date: 02/14/2024

    Ahmetaj A

    Date: 02/14/2024

    Great people and great service.Special **** did a great job.

    Townsquare Interactive

    Date: 02/21/2024

    Hi *******, Thank you for your feedback. We are happy to hear you had a positive experience with ****.

  • Manoj D

    Date: 02/13/2024

    Manoj D

    Date: 02/13/2024

    Fantastic cleaning company. Highly recommended. Did a great job in my store.

    Townsquare Interactive

    Date: 02/21/2024

    Hello *****, Thank you for your feedback.

  • Mary H

    Date: 02/09/2024

    Mary H

    Date: 02/09/2024

    Prompt and professional! My questions were answered and changes were made in a timely manner.

    Townsquare Interactive

    Date: 02/21/2024

    Hi ****, We are happy we could help. Thanks for your feedback.

  • Lea C

    Date: 02/06/2024

    Lea C

    Date: 02/06/2024

    Great service and excellent customer service. We have been using them for years.

    Townsquare Interactive

    Date: 02/21/2024

    Hi ***, Thank you for your continued support, we appreciate your business.

  • KRIS S

    Date: 02/05/2024

    Very honest and informative. I am happy with the quality of their website theyve done for me. The app is amazing and I cant wait to utilize all their services to bring my company into the future.

  • ROBIN P

    Date: 02/05/2024

    ROBIN P

    Date: 02/05/2024

    Townsquare Interactive have been great and great to work with! Easy and helpful to work with through the whole onboarding and going live process!!

    Townsquare Interactive

    Date: 02/21/2024

    Hi *****, We are pleased to hear you have enjoyed your experience with us so far, we look forward to continuing our partnership!

  • Jeffrey P

    Date: 02/02/2024

    Jeffrey P

    Date: 02/02/2024

    We have used them for years, and have always been happy. Very responsive to changes and additions to our site.

    Townsquare Interactive

    Date: 02/06/2024

    Hi *******, Thank you for your feedback!

  • christy S

    Date: 01/30/2024

    christy S

    Date: 01/30/2024

    ***** has been great! Very prompt and polite. All of our requests have been met in a timely manner. She communicates to ensure 100% clarity regarding our requests,

    Townsquare Interactive

    Date: 02/06/2024

    Hello *******, We appreciate your feedback and are happy to hear you have had a positive experience with *****.

Townsquare Interactive is NOT a BBB Accredited Business.

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