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Business Profile

Event Planner

All Blown Up Event & Co.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to *************************** the owner, to be serviced for 10/15/22. A deposit of 241 was sent to secure date and service. We had to cancelled the day before due to unforeseen circumstances. ******* said if we paid in full it can be used as credit for the next time. I reached out to her on 9/17/ 2023 to book that credited service. She responded, agreed, and also discussed a new theme and date for 10/17/2023. In the last week of September ******* stop replying to my messages. Her website and business instagram account were all deactivated. I havent had any contact with *******. On 11/22/2023 I noticed her business Instagram account was active and I reached out about refund options. No response. I reached out to her personal page in January ****. ******* responded and had push back about giving a refund and stated she had sent a new contract. I communicated I didnt receive any communication from her and would like a refund for the full amount due to her recent actions. ******* had more push and finally agreed to send at least half of the ****** through the payment processor Melio. She completed all the necessary steps to look like she went through with the process but never sent funds over. I reached out to ******* explaining I never received my refund and said she reached out to ***** support and filed a complaint. I reached out to the payment platform Melio myself and the support team told me they try to process payment on 1/16 however payment didnt go through on the payor and they reached out to her no response. Also they informed me that no communication from ******* was made.

All Blown Up Event & Co. is NOT a BBB Accredited Business.

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