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Business Profile

Event Ticket Sales

Ticket Preserve, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/25/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased tickets on the court for the *************** and ****************** The total for four tickets was $5850. Tickets were not received and I literally have been back and forth with ***** for several months. He fell through several offers to make it right, and quite frankly I am done playing his game. I have messages, recorded conversation, and countless lies on making it right. I received one check for $1750. I was supposed to receive four vip tickets to a concert in July 2022 to make it right. He fell through with no replies. Yet, lives this high life? My attorney is meeting with me Monday, and we are pursuing legal resolutions at this point. He lost a valued customer. He still owes me $4100 at this point and I plan on receiving every bit of it plus damages now. I have so much more to share, but itll be in court in the next couple months.

    Business Response

    Date: 07/25/2022

    Ive attempted to contact customer to resolve.  He will be taken care of.  Thank you!

Ticket Preserve, LLC is NOT a BBB Accredited Business.

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