We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Services

Payzer

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Adam B

    Date: 11/09/2023

    Adam B

    Date: 11/09/2023

    Bought Payzerware and found it couldn't do what was promised so we immediately cancelled the software and we are still getting billed for it. Not impressed with the shady dealings. We were supposed to get two free months anyway and they are not honoring that as well.

    Payzer

    Date: 11/14/2023

    Hi ****, 

    I sincerely apologize if your experience with our Payzerware software fell short of your expectations. I would like to provide additional details regarding your cancellation and billing for better clarity:

    According to our terms of use, a 30-day written cancellation notice is required. Although you canceled on 9/21, which theoretically could have allowed us to bill you through 10/21, we made the decision not to proceed with this. Our billing system operates in arrears, so the October bill you received actually covered the month of September. Since you stopped payment, you were not billed for September either.

    I understand that you mentioned an entitlement to two free months of Payzerware. This promotion is designed to reward active usage of the software in your business for a specific period, serving as an incentive to kickstart your software implementation. Had you continued using Payzerware, the two free months would have been applicable.

    Losing you as a customer is regrettable, and we genuinely hope this explanation clarifies the situation. Should you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and appreciate the opportunity to address any issues you may have.

    Thank you for your understanding.

Payzer is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.