Reviews

Review Details

• Review fromDaniel O

  Date: 09/05/2022

  5 stars
  ****** was excellent. Consistently good quality with this company and well return.

• Review fromClaudia M

  Date: 09/01/2022

  5 stars
  The service was more than expected. He was professional and personable. He was able to give me information and solutions to my issues and I will be calling again in the future if needed!

• Review fromStaffan O

  Date: 08/24/2022

  5 stars
  The technician did a good job an resolved my problem!!Thanks, One Hour AC

• Review fromGarrett S

  Date: 08/19/2022

  5 stars
  Well leave a review after services are done. So far great customer service

• Review fromDavid M

  Date: 08/17/2022

  1 star
  I called One Hour to request service for an ** unit that was not operating properly. A One Hour representative visited my home that day, indicated that he had fixed the ** unit, and charged me ~$500. Per the invoice, I was charged for a trip visit, a cleaning of the unit, and refrigerant (brand name = Freon).Less than 1 week later, the unit stopped working again. I was skeptical of the quality of service I received from One Hour, so I called the company that originally installed the unit, ***************************. They serviced the unit and the *************************** technician found several items of concern:-a fuse was blown -the unit was filled with almost twice as much refrigerant as recommended -the unit was very dirty The *************************** technician indicated to me (and documented in the invoice) that the One Hour technician had not performed the services he indicated. He did not clean the unit as indicated and he overfilled the refrigerant by double the suggested level. Not only did this not solve my original issue, but it could have caused serious damage to the unit. My unit has been working as normal since the *************************** visit.I did attempt contact One Hour on 2 separate occasions via phone. I was told that I would hear back within 48 hours from a supervisor, but I did not.

• Review fromKrystal B

  Date: 08/04/2022

  5 stars
  Excellent job. They were a Very professional crew. I would highly recommend.

• Review fromVik K

  Date: 08/04/2022

  1 star
  I paid for service but there was no follow up. I have cancelled the order and was told I would hear back from accounting on status of refund. Not sure why there has been no follow up.

• Review fromCharmaine W

  Date: 07/28/2022

  4 stars
  I've worked with One Hour Heating and Air since moving to ********* 6 years ago..Always great experience and the best courteous and knowledgeable and helpful Technician. Dusty was able to get me fixed quickly and efficiently. Thank you Dusty!!

• Review fromMichael C

  Date: 07/28/2022

  5 stars
  *** is a good person and one of the best technicians Ive ever met and he did a great job too ! ????

• Review fromMonica S

  Date: 07/27/2022

  5 stars
  Professional , friendly and after 1 1/2 years actually fixed a simple problem that cost me thousands of dollars prior to him being on board. Im grateful he took the time to find the issue. Now we have Cool air on these hot summer days. Excellent customer service!