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Business Profile

Paving Contractors

ProPaving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ProPaving company paved driveway on 12/27/2024 with materials left over from State repairs to highway. The job was poorly done. It began to rain, so workers left promising to return on Monday 12/30/2024 to complete the job. They did not return to complete the job and efforts to contact them at the number listed on their business card have failed. Their mailbox is full and no other phone numer is available. I wish to file a complaint against them in hopes of obtaining completion of the job promised or refund of my money. Thank you for your assistance in this matter. *** ********.

  • Initial Complaint

    Date:10/15/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to fix my driveway and after they completed the work I was never given a receipt. I need documentation for tax purposes and ****** is refusing to send me a receipt. He says that he is always "busy". This has been going on for over a month. I have been extremely patient and all I want is my receipt.

  • Initial Complaint

    Date:12/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pro Paving paved my driveway. Last year I noticed large cracks in the paving and that some of the pavement was coming up. Additionally there was damage to part of the pavement by a different vendor. I called *************************** to come out and provide an estimate for the damage from the vendor and to resolve the cracks and the issue with the pavement falling apart. ****** stated he would *********** me into the schedule and get all of the issues resolved at the same time. I have called ****** 1-4 times a week to check on availability as I was being open minded to his costs etc. We have decided on several dates to get the repairs completed. However, each and every time something has come up and the repairs are still uncompleted over a year later. I call, ****** states he will call back. Still nothing. I am disappointed, as I raved about ProPaving when the job was completed. The follow up after the fact has been awful.

ProPaving is NOT a BBB Accredited Business.

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