Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Jim Dickerson Plumbing

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristy J

    Date: 03/27/2024

    1 star
    My system went out on my AC and *** Dickerson was called out to repair it from my warranty company. After the Dickerson company left, I was told I need a new system. The Dickerson Company left and advised that they were call me with the pricing for a new system. I called and got a new quote from another AC company thats reputable in this area. After the new company came, it was brought to my attention that my AC system was trashed. I called *** Dickerson and was told that it wasnt them I received another opinion and this from another reputable company, and this time they took pictures and videos. After looking at the pictures and videos I called *** Dickerson back and was told again that they didnt do it. I feel like Ive been taken advantage of because Im a single black female living alone! I need a lawyer ****.

    Jim Dickerson Plumbing

    Date: 04/11/2024

    *******, we apologize for the experience you had with our company, and understand how upsetting this can be. We take all customer feedback seriously and investigate each situation carefully.
  • Review fromAnniebelle S

    Date: 07/13/2023

    1 star
    This company tried to cheat me out of money. I was on an insurance plan with *********** and they told me that I could not use my plan for what they had to do. Which *********** says that that's not true they pay for all pipes and services.

    Jim Dickerson Plumbing

    Date: 07/14/2023

    This customer is not in our data base.  Can you please provide me with an address?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.