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Business Profile

Radio Advertising

WDRB Media

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radio Advertising.

Complaints

This profile includes complaints for WDRB Media's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WDRB Media has 3 locations, listed below.

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    • WDRB Media

      7504 E Independence Blvd STE 101 Charlotte, NC 28227-9407

    • WDRB Media

      7512 E Independence Blvd Ste 104 Charlotte, NC 28227-9412

    • WDRB Media

      646 Matthews Mint Hill Rd Matthews, NC 28105-2797

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/18/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      There was a transactions that was made with my credit card ending in 6324 that I did not authorize or make myself. The total of the transaction was for $425 to a company known as WDRB Media that I have no knowledge of.

    • Initial Complaint

      Date:12/10/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      September 2024 Paid $1050 I was promised free advertising for my business or social media they wanted to promote. I was offered different packages for a certain amount of time for a fee, and it was communicated that the higher package of $525per month would help me earnmoney,save money and also grow mybusiness,as of today thathasnot happened. I feel they are scamming people by telling them that someone recommended them anonymouslyto the station, then they catch us in by telling us they can help us grow our business for a monthly fee. They toldus that we can apply for a weekly radio broadcast, however, whichjob do youhave topaytowork there? I think that people are desperateand are looking for ways to better themselves, and they come in giving what seems like hope but in the end, it is a scam.1. Promised free advertising for their business or things they wanted to promote.2. Offered different packages for a fee: $425 for 30 minutes or $525 for 60 minutes.3. No guidance or results received after spending the money.4. Haven't received any promos or anything on their websites for the money spent.5. Feels like they are just giving away their money.6. Wants resolution - either cancel the contract or get their money back.7. Feels that the six-month contract is a scam.8. Initial promise of free promotion contradicts the requirement of a six-month contract and payment.

    • Initial Complaint

      Date:06/20/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      May 2024 Paid $775 Summary:I was promised free advertising for my business or social media they wanted to promote. I was offered different packages for a certain amount of time for a fee. However, they haven't received any guidance or seen any results from the money I spent. I feel like I am just giving away my money and want a resolution, either to cancel their contract or get their money back.Key points:1. Promised free advertising for their business or thing they wanted to promote.2. Offered different packages for a fee: $280 for 30 minutes or $550 for 60 minutes.3. No guidance or results received after spending the money.4. Haven't received any promos or anything on their websites for the money spent.5. Feels like they are just giving away their money.6. Wants resolution - either cancel the contract or get their money back.7. Feels that the six-month contract is a scam.8. Initial promise of free promotion contradicts the requirement of a six-month contract and payment.

      Business Response

      Date: 06/21/2024

      I have met with the client and this matter has been successfully resolved.  The client was trying to rescind the complaint but ran into technical issues in doing so.  However in the interim, we wanted to notify you that the client is good and being serviced.  Thank you.

      Customer Answer

      Date: 06/22/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

      Thank you. 

    WDRB Media is NOT a BBB Accredited Business.

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