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Business Profile

Recreation Center

SKY Zone Trampoline Park - Charlotte

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recreation Center.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Holly F

    Date: 01/06/2024

    Holly F

    Date: 01/06/2024

    If I could give zero stars I would. I looked at their website before going and found they had a toddler area. Upon arriving, we paid and went to get settled. My daughter was not allowed to jump with her 17 month old but yet kids all over could run past her and knock her down. She was not allowed to swing her and was told to get her out of the blocks. When I went to complain and get a refund, out stuff was gone. They had moved our belongings without asking. I spoke to the manager and she was extremely rude and refused to give me a refund. Offered me a card to come back. Why would I do that after the way we were treated? I would never recommend this place.

    SKY Zone Trampoline Park - Charlotte

    Date: 01/08/2024

    We are sorry to hear you didn't enjoy yourself Sky **** experience. Did you visit the park during our Little Leaper program or general admission when all ages are utilizing the park? During Little Leapers the park is only open to our *************** families and during that time it is discounted program, small children as welcome to explore all areas of the park and stay / crawl in our foam pits. During General Admission for the safety of guests we do not allow them to stay in a foam pit as other guests are attempting to access the area. Did you secured your belongings in a locker or leave them unattended on a table in our seating area? We have signs posted that unattended items are moved to the front counter being we have limited seating area for guests to sit and eat but have 70+ lockers which can be used for free like a cubby or locked with a quarter to ensure your belongings are safe.

SKY Zone Trampoline Park - Charlotte is NOT a BBB Accredited Business.

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