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Business Profile

Restoration Companies

Aldo's Restoration & Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restoration Companies.

Complaints

This profile includes complaints for Aldo's Restoration & Construction, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Aldo's Restoration & Construction, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/13/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was over charged for flooring mitigation from flooding into my condo. The owner of this company threaten me to pay the invoice that was much higher than the insurance company says the service should have been. Nationwide claims $1,800 should have covered the mitigation, and **** charged me $13,000. This has held up funding to install new floors. I have gone 2 months living on concrete floors that are making me sick. ********** had an outside company do an audit and came away with the $1,800 figure. The insurance company approved mitigation and **** decided to demo the entire condo hardwoood floors. They had 2 guys here for one day and three guys the next day. A two day job with out any specialized equipment for $13,000. I have asked **** for a partial refund that is closer to the insurance company amount. This appears to me to be clear price gouging. My mistake was paying the bill. I was concerned about personal harm, harm to my property and a lien being placed on my property. I am asking for assistance with receiving a partial refund of 50% to 60% of the amount I was charged.

      Business Response

      Date: 11/20/2024

      Upon receipt of this notice, I promptly compiled all relevant documentation concerning this case and forwarded it to our legal team for review. The complaint contains numerous defamatory allegations, which are not only unfounded but constitute an attempt at extortion. We categorically reject such tactics and will not acquiesce to unjustified refund demands. Our legal counsel will be in contact with Mr. ******* in due course to address this matter appropriately.

      Customer Answer

      Date: 11/22/2024

       
      I am rejecting this response because:  my insurance company and their outside auditor both have made it clear that **** over charged me by a wide margin.  I am still requesting a partial refund.  

    Aldo's Restoration & Construction, LLC is NOT a BBB Accredited Business.

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