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Business Profile

Roofing Contractors

Darwin Evolution Construction, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a roof installed in July of 2020. I was satisfied with the installation. I now have water stains in my home from the roof leaking. The warranty states it is for 5 years. However, now the website is not active and I cannot get through the phone number that is provided. I would like the proper repairs to be made but I am getting very discouraged. From other reviews I am reading, I think that the business is no longer in service.

  • Initial Complaint

    Date:04/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Door to door salesman sold us a roof- referred us to Queen **** adjusters- worked there scam and installed a roof under insurance coverage. This roof if already failing in 18 months. Water leaking, found plywood rotted that was shingled over. Now we have no warranty as he is out of business.

  • Initial Complaint

    Date:06/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in August of 2022, this company D.E.C.Restorations Company (Darwin Evolution Construction Company) promised to put a new roof on my shed and a new ceiling in the laundry room. They NEVER did the work but took $7,630.76 for the work they promised. After contacting them 20+ times - they said they would do the work with no warranty - so, I asked for my money back. In January 2023 - they promised to send the money back. They NEVER did the work. The contact names I had were: ******* and ***************************** (daughter of the owner). All I know is the owners name is Darwin. The business has made NO effort to resolve this problem and they basically stole $7,630.76 - which I can't afford. I'm currently dealing with leaks in my house and I have COPD. I feel taken advantage of and I am devasted. I hope you can help me get reimbursed. Thank you very much.

  • Initial Complaint

    Date:04/05/2023

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back around August of *********************************************************** The received an almost $10,000 check from my insurance company and never installed my roof. I've been trying to contact anyone at the company and haven't gotten any response. I either want my roof replaced or my money back.

Darwin Evolution Construction, Inc. is NOT a BBB Accredited Business.

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