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Business Profile

Sheds

Sheds Direct Woodland Center LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/19/2022

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *************************** was my contact. The shed of concern is the 10 x 20 that was built on site Feb 2021. Very shortly after the build I saw a dip in the roof. I contacted ***** and he stated they were very busy however he would have someone check out my issue. The July text included a picture of water damage near the entrance.Beginning the spring of 2021 through Oct. 2021 I sent several text messages to *****; sometimes I got a reply, sometimes I did not. His last reply was Oct. 2021 when he said he would schedule the framers. I sent a text in Dec. 2021 reminding him we were coming upon a year. Subsequently, the 2nd shed I purchased was delivered and setup Mar 2021 without incident.

    Business Response

    Date: 08/29/2022

    DATE SENT: t 8.25.2022

    We will send framers back next week please have customer call **********

    Customer Answer

    Date: 08/29/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ************************************

    Customer Answer

    Date: 09/26/2022

     
    Complaint: 17586433

    I am rejecting this response because:

    How do I go about re-opening the complainant or do I file another?

     I knew it was too good to be true.  The repairs have not taken place; only empty promises. 



    Sincerely,

    ************************************

Sheds Direct Woodland Center LLC is NOT a BBB Accredited Business.

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