Reviews
This profile includes reviews for Renu Energy Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 104 Customer Reviews
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Review fromT. S
Date: 02/14/2023
5 starsT. S
Date: 02/14/2023
There is no other word to describe ****. They are just GREAT!!!
Renu Energy Solutions, LLC
Date: 02/27/2023
Thank you so much leaving us such a great review! We really appreciate having you as part of the **** Family!!Review fromChristopher W
Date: 02/11/2023
5 starsChristopher W
Date: 02/11/2023
Very responsive, and installation was timely and fast. There was a glitch in the installation, which only affected our ability to track performance. They were prompt and professional in coming out and fixing the problem.Renu Energy Solutions, LLC
Date: 02/13/2023
Hi ***********, we really appreciate you taking out the time to leave us such an amazing review! Welcome to the **** family!Review fromTracy R
Date: 02/11/2023
5 starsTracy R
Date: 02/11/2023
I had a great experience with **** for my residence! I know they were doing a lot of work behind the scenes and kept the process easy and informed for me the whole time.Renu Energy Solutions, LLC
Date: 02/13/2023
Hi *****, thank you so much for sharing your **** experience with us as well as others! Welcome to the **** Family!Review fromjohn b
Date: 01/13/2023
5 starsjohn b
Date: 01/13/2023
Dealing with renew energy has been a pleasure everyone is very friendly and helpfulRenu Energy Solutions, LLC
Date: 01/23/2023
Hi ****, Thank you so much for sharing your **** ***************! We really appreciate your positive review! Welcome to the **** Family!Review fromGouri D
Date: 01/04/2023
1 starGouri D
Date: 01/04/2023
BEWARE! BEWARE!BEWARE!They are a scam. They haven't completed our project in the last 2 years. They promised great things which never happened. After installing solar system, they didn't turn it on for 2 months, And only came to the site after we followed up, because everything was fine from their end. Even today, their app shows that it delivers a specific amount to the electric company but electric company only receives half of it. Nobody is able to answer this or clarify this or have no means or technicians/engineers who can help with the problem. Me and my husband are tired of writing hundreds of email and nobody replies back. I even called the *** but he of course didn't care as he has got my money.Renu Energy Solutions, LLC
Date: 01/05/2023
Hello *****, Thank you for sharing the experience with us, we are so sorry to hear things didn't go as planned, this is definitely not the **** standard. Our service and operations team will be in contact with you as soon as possible if they haven't already, to see how we can help or resolve any issues.Review fromRaymond M
Date: 12/31/2022
5 starsRaymond M
Date: 12/31/2022
Outstanding company. They had all of my questions answered before I even asked. Contacting someone is a blessing these days to be able to discuss your concerns and speak to a real person. Already referred this company to my neighbors and so far 1 family has gotten on board with ****.Renu Energy Solutions, LLC
Date: 01/03/2023
Hey *******! Thank you so much for your constant support! We are so grateful for your 5 star review, and are extremely happy to have you as part of the **** Family! Please reach out any time!Review fromDaniel G
Date: 12/31/2022
5 starsDaniel G
Date: 12/31/2022
Very responsive. Super knowledgeable and helpful. Excellent install and follow-up.Renu Energy Solutions, LLC
Date: 01/03/2023
Hi ******, we appreciate your 5 star review, thank you for sharing your kind word! It means the world to our entire team!Review fromDennis G
Date: 12/30/2022
4 starsDennis G
Date: 12/30/2022
Ill start by saying I love my Tesla solar panels and powerwall. The quality of the installation that **** did was fantastic. but there were a few shortcomings that kept this from being a 5 star review. When comparing prices for going solar, **** initially came in way lower when talking with one of their sales managers. After I decided to pull the trigger with them, I found out the price I received was actually for ********* panels instead of Tesla, not sure if he switch the battery as well. I immediately called him and said, this isnt what was discussed. After he failed to talk me into the ********* panels, the price increased of course. Much closer to the competitors, price thought it came down a little after he told me I couldnt have the 20 panels I wanted because the powerwall wouldnt be able to handle 20, only 19. Im thinking that was not accurate as other companies did not have the same concerns.The next issue was with how long the wait to get things started. I took the first available appointment for a survey and it was in May after signing the contract in March. So 50% cash down on the night I signed a contract but two month wait for a site survey. Then another few weeks before the solar was installed. Then when the Duke Energy Interconnection Agreement was signed, we immediately knew it was not going to go though because the primary account member needed to sign it, not a spouse who is on the account. When we brought this up to the Operations Supervisor, and asked if she could send us another to sign, she said to wait and see if it was denied. It takes Duke 10 business days to review and decide. So after a denial, the new agreement was signed by the primary account holder and 10 more days before the agreement was approved. Then you wait for **** to update the meter before you can use the solar.Overall, the work performed was great. Everyone that actually did physical work at the house were professional and pleasant, I couldnt ask for a better crew.Renu Energy Solutions, LLC
Date: 01/03/2023
Hi ******, your review means a lot to us and we appreciate you taking the time out to share your experience with us as well as others. With your feedback we hope to grow and improve from it! Thank you so much, welcome to the **** Family!Review fromAbraham P
Date: 12/30/2022
5 starsAbraham P
Date: 12/30/2022
Great turn key service from initial contact to completion. Very thorough and high quality of work.Renu Energy Solutions, LLC
Date: 01/03/2023
Thank you ******* for the amazing review! Your review means a lot to us and we appreciate you taking the time out to recommend us! We are happy to be a part of your Solar Journey and glad to welcome you to the **** Family1Review fromRobert M
Date: 12/30/2022
5 starsRobert M
Date: 12/30/2022
A professionally run company, the equipment installed is top notch and customer satisfaction is a number 1 priority.Renu Energy Solutions, LLC
Date: 01/03/2023
Thank you ****** for this 5 star review and thank you for sharing your kind words with us, it means so much to our entire team! Welcome to the **** Family!
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