Reviews
This profile includes reviews for Renu Energy Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 104 Customer Reviews
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Review fromEric R.
Date: 10/27/2022
1 starEric R.
Date: 10/27/2022
They're super friendly but don't follow through. They told me the solar system would cover 80% of my usage, so far the best annual average is 27%. The gave me a hat and a gift card and a 250$ solar guarantee difference which seems very shy. The guarantee will no longer be honored because the router in the equipment is obsolete and i have to pay for a new one.
Renu Energy Solutions, LLC
Date: 01/23/2023
Hi ****, thank you for sharing the experience with us, we are so sorry to hear things didn't go as planned. That is definitely not the **** standard. Our service and operations team will be in contact with you as soon as possible if they haven't already reached out to you to see how we can help or resolve any issues.Review fromMike K
Date: 10/22/2022
5 starsMike K
Date: 10/22/2022
Last month we completed the install of solar panels on our new house. We started the process of solar with a larger nationwide company, but after talking with the **** sales rep, we canceled that contract and have had no regrets. Not only were they more affordable, but they were informative, educating us that not every solar panel and solar panel set-up is created equal. After a little online research, we were able to quickly verify that the panels, converters, etc that **** was offering were top of the line. Whereas the other company... let's just say I had difficulty finding any information on the "off-brand" panels they said they'd be installing. Communication throughout the entire process was prompt, professional, and courteous. We just got our first billing statement after the install, and we produced more energy than we used! I can't tell you how good that feels.Renu Energy Solutions, LLC
Date: 10/25/2022
Hello ************,Thank you for taking the time to share your honest review. We are happy you chose **** to be part of your solar Journey, welcome to the the **** Family!Review fromA J T
Date: 10/18/2022
5 starsA J T
Date: 10/18/2022
A+ Thank you for your help with the solar panels and tesla wall!Renu Energy Solutions, LLC
Date: 10/25/2022
Thanks for the review AJT! We are happy we could help. Welcome to the **** Family!Review fromDavid F
Date: 10/17/2022
5 starsDavid F
Date: 10/17/2022
Friendly team installed in a day. Would recommend this professional companyRenu Energy Solutions, LLC
Date: 10/18/2022
Hello *****,We appreicate you taking the time to write a review, happy to hear the sun is working for you! Welcome to the the **** Family!Review fromJim I
Date: 10/17/2022
5 starsJim I
Date: 10/17/2022
The **** Energy install team did a fantastic job installing our new Enphase solar backup batteries!We experienced a couple of problems a few days later, but **** was quick to respond and followed through until we were completely satisfied with the system! Hats off to a great company!Renu Energy Solutions, LLC
Date: 10/18/2022
Hello ****************,We are happy to help make sure your system is working properly. Thanks for the review and hope we can continue to serve you in the future!Review fromJason F
Date: 10/17/2022
5 starsJason F
Date: 10/17/2022
The install was fast and clean, but I most appreciated the honest and informative sales team. No regrets with using **** over than one of the other companies out there.Renu Energy Solutions, LLC
Date: 10/18/2022
Hello ********************,Thanks for choosing ****, we appreciate you taking the time review us. Thanks for the kind wors *** welcome to the **** Family!Review fromMarkandValerie D
Date: 10/17/2022
5 starsMarkandValerie D
Date: 10/17/2022
We just got our 1st Utility bill after having the panels installed by **** Energy. It's 12% of what our previous (& ever increasing!) utility bill was! we're so excited to see it drop even more when a whole month of Solar shows up on out utility bill. **** Energy saved our pocket ************** level!Renu Energy Solutions, LLC
Date: 10/18/2022
Hello **** and *******,Thank you for choosing **** to be a part of your Solar Journey. We are thrilled that the sun is now working for you! Welcome to the **** Family!Review fromMark S
Date: 10/17/2022
5 starsMark S
Date: 10/17/2022
A lot better, especially customer service wise, than the previous component used. As other people have mentioned, do you homework on the front end, so you understand how the entire process works.Renu Energy Solutions, LLC
Date: 10/18/2022
Hello **************,We appreciate your honest review. We are happy to help you on your Solar Journey. Please do let us know if there is anything else we can asist you with! Welcome to the **** Family!Review fromSteve Y
Date: 10/16/2022
5 starsSteve Y
Date: 10/16/2022
**** installed a **** kw whole home system.Conversation started with ************, the sales guy, who was exceptionally knowledgeable and explained everything quite well. I honestly was thinking this sounded WAY too easy, and assumed there would be some "glitches" along the way.He explained the process, tax incentives, size of system needed, etc.Signed the paperwork, and started the process in November, 2021.Transitioned to Calli H;, the project coordinator. Again, very knowledgeable and answered every one of my questions.They pulled permits, coordinated everything with Duke Energy, and was notified that they team would be out to install my structure. I did not have the panels installed on the roof, but a stand-alone structure that I can park machinery under.Structure was very well made, over-engineered to be sure (just the way I liked it).Two days later the solar install team arrived, and trenched, installed panels and wired everything in a couple of days. I was amazed how well each of the team worked so well together.Once all installed, Duke and the County inspected and was approved first pass.I had to submit some paperwork to Duke Energy several times via online, as Duke's system uses a DocuSign knock-off, and not as good (not a **** issue).Once Duke received the documentation, they said the system was good to go! Called Calli, as I wanted to test the system quickly.She walked me through the turn on procedure (basically an on/off switch) Duh...System came right up and started producing power!Thus far - no warranty calls, just much smaller electric bills.For our house (**** sqft) with two large HVAC systems, a well, etc. our electric bill is MUCH smaller I am immensely happy!Renu Energy Solutions, LLC
Date: 01/23/2023
Hi *****! Thank you so much for taking the time out to share your **** *************** and others! We are so happy to have made such an impression! Welcome to the **** family!Review fromJennifer K
Date: 10/16/2022
5 starsJennifer K
Date: 10/16/2022
We reviewed several companies and chose **** because of their customer service, customization, and plans. The entire process from start to finish was efficient, convenient, and pleasant. They did a beautiful job and we had such a great experience we would love to work with them again in the future. We give our strongest recommendation of them!Renu Energy Solutions, LLC
Date: 01/23/2023
Hi ***, we really appreciate you leaving us such a great review and having you as part of the **** Family! Thank you so much for your continued support!!
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