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Business Profile

Solar Energy Design

Top Tier Solar Solutions, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Top Tier Solar Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.42

    Average of 490 Customer Reviews

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    Review Details

    • Scott W

      Date: 07/08/2025

      Top Tier salesperson came to our door wearing a yellow vest, so my wife answered the door thinking it was someone official, only to have a very aggressive salesperson there who wouldn't take no for an answer and wouldn't take the hint and leave after we repeatedly said we weren't interested. I finally had to come to the door and explicitly tell him to leave. Will never do business with this company.

    • Michael D

      Date: 07/01/2025

      I agreed to listen to their presentation and was up front with the sales *** that I would not make a same-day decision. In fact, I stated it would take 1-2 weeks to make a decision so I can do my due dillegence (check reviews, references, the manufacturer, comparables, competition, etc...). At the end of the presentation, it because a high pressure sales situation where the *** insisted I make a decision "now" because they "find if someone really wants solar they already know they want solar". But I had stated multiple times throughout the presentation I don't buy anything of high value impulsively - that I need time to do my *********** the end, the *** walked out on me because I would not spend $80,000 right then and there for their solar product. I'm fine with that - it's a complete ******** when a company uses high pressure sales tactics like that to get a customer. More than likely, if I look at comparable bids, I'll find a company offering solar for much less. I've worked with companies in the past to ***lace windows, redo bathrooms, etc... Any ***utable company will provide their info and allow you time to make a decision, without the pressure tactics, and with any incentives offered being eligible -- not just on that day, but for a range of time - like a few days to a few weeks.I can't say anything about the quality of service, or product they offer since THEY decided I wasn't the right customer for them (I wouldn't sign a contract to spend 80k on the spot) -- but I will WARN FOLKS TO BE CAREFUL, and advise them not to be afraid to do their own due dilligence. In **, I was offered solar for $35k about 5 years ago... I doubt $80k is the best price, and this company (only around for 6 years) has only shown me they are perhaps predatory in their practices.BUYER BEWARE ON THIS ONE!!!!

    • Roy T

      Date: 06/21/2025

      Need a final inspection; 4 months and not complete; no communication!!!!!

    • Thomas F

      Date: 06/17/2025

      Absolutely run as far as you can from this company. We have had nothing but headaches and conflict with this company since we signed up. We are now over 2 months from them installing the panels and leaving debris scattered around our whole yard (large metal pieces used for the installation, including a 4 foot long metal rail that fell off of our roof about a week after installation) and we still havent had the panels turned on because we have gotten zero communication from the company. They continuously ask us to clear our schedules for days at a time or make random appointments for their staff to come to our house without actually notifying us except by us receiving a text telling us someone is coming and then dont show up during those times regardless. It is currently almost 2 PM on a Monday that they asked us to be available from 8-5 for them to come out and do a building inspection. When we finally reached out to them around 1PM asking if there was any kind of estimate for time, they informed us that they actually wont be coming today. In other words, we cleared our entire day to be home for them and they decided to cancel without informing us until WE ASKED. We had asked what it would take to break our contract at this point because we have been so unimpressed with the service but were told it would be about 60% of the contract since they installed the solar panels already. Funnily enough, the installation happened incredibly quickly, about a week from us starting any co tact with this company, and then everything else seems to grind to a halt. When we spoke to one of their employees with some complaints they informed us that even their own father in law had a terrible experience with the company, as if that was supposed to make us feel better? This company has been an absolute nightmare and I truly hope that nobody else goes through even a fraction of the headache that we have dealt with from them

    • Phillip T

      Date: 06/12/2025

      This company is the worst in every way. They give you the run around and the contract is completely fraud. I had my solar panels installed back in April. They must have contracted by another ******* cause they didn't know who Top Tier was. I've reached out several times and can't get a hold of anybody. I occasionally get a text message from a number with no solutions. I even asked them about parts of the contract and they didn't know anything about it. I took out a loan of 67K and can't even get the work approved. Stay away from this company and definitely looking into legal action!

    • Max M

      Date: 06/11/2025

      Super clear communication and no pressure. Everyone has a good experience with them.

    • Tiffany G

      Date: 06/11/2025

      Super easy to communicate with. Everyone is approachable and clear.

    • Alexander P

      Date: 06/11/2025

      Top Tier keeps it real. No one talks over your head, and they take the time to actually explain things. You dont feel rushed or sold to, just informed.

    • Hayden S

      Date: 06/11/2025

      The vibe with Top Tier is super consistent. No one seems flustered or fake, its like they actually enjoy their job. That kind of energy makes the whole thing easier to deal with. Even if you dont know a ton about solar, theyre good at explaining it without making it complicated. You never feel like theyre just trying to sell something. It feels like they actually want you to understand it.

    • James S

      Date: 06/11/2025

      Military members, beware of Top Tier Solar Solutions. As someone still serving, I strongly advise against doing business with them. The sales ***resentative I dealt with flat-out lied to convince me to sign up for solar panels, telling me they could move the system anywhere within the lower 48 states at no charge. That promise played a huge role in my decisionbut now they claim there's nothing they can do since it wasnt in writing, and they refuse to hold the *** accountable for the false information.They also failed to mention that the loan comes with a lien on your home, not a standard loan, and it doesnt contribute to your property value. Thats a critical detail that shouldve been disclosed upfront.They market themselves as a veteran-owned company, but from my experience, they dont look out for fellow service members just their bottom line.

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