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Business Profile

Roofing Contractors

Sandusky Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a contractor that completed 90% of our job, left a chunk of work unfinished or done to a poor quality, promised to come back months ago, and will not respond to us now. This contractor already took all of the money for the job, but did not complete it all, and has left us out to dry, even after attempting to reach out consistently to him for weeks and weeks and weeks. He is aware of the work that still needs to be done, and before going silent on us kept making promises to come back that he broke time after time. There are cases of them using trim that didn't match and so the heights are misaligned. They didn't even finish the trim on the staircase. They built a wall that is so slanted that it doesn't look like they even cared. There are two closet doors that are different heights and one wasn't properly shimmed. I am including photos of all of the above.

Sandusky Construction, LLC is NOT a BBB Accredited Business.

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