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Business Profile

Florist

Parker and Company Florist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Florist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order (**********) on April 27th. After not hearing anything for a week, I reached out and was told it would be mailed by the end of the following week. Since that communication on May 4th, no responds to my request. I paid $41.99 for my order and have requested on numerous occasions (in writing) for a refund. In looking at comments on ********* it appears that this business is scamming people out of money. I just want what I ordered or a refund.

  • Initial Complaint

    Date:11/14/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 11, 2023 I paid close to $500 ($50 shipping). I was sent a tracking link on October 29. When I clicked on the link there was no information. Contacted Parker and Company on Oct 30 and again on Oct 31. I contacted them a third time on Nov 1 and told half of my order went out today. The other half would go out tomorrow (Nov.2) and be delivered the day after I received the first half. Nov 2 I received half of the order and expected the second half on Nov 3 because thats what I was told. Contacted Parker and Company November 7, November 9, November 12, and again today November 14 with no response or explanation as to where the second half of my $500 order is at. I have requested a refund. I paid $50 shipping and havent received everything and the half I did get was not in a timely manner and only after I contacted them several times did I receive it.

Parker and Company Florist is NOT a BBB Accredited Business.

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