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Business Profile

Utility Contractors

GHL Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Contractors.

Complaints

This profile includes complaints for GHL Services Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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GHL Services Inc has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 13 November I came home from work from the ***** ******** ****** ***** no water in the house, one of my neighbors had informed me we had no water. I settled into my after work routine and was watching TV around 6pm when I heard running water sound. After investigating the sound I discovered it was coming from my front load washing machine however, the machine power was not on. I open the door to the front loader and water came gushing out. I immediately closed the door and the machine was again f***ing up quickly. After considering what to do, I turned off the water connection to the machine. I then called the emergency number to the city who told me they have no city employee working in the area but some one w*** contact the next day. 20 minutes after the call, Kenny H*** and Chris A**** showed up to my home. They looked at the flooded carpet and attempted to turn on the washer to run out the water that was in the chamber. The machine turned on but would not run. They noticed water was running out of the chamber under the machine on the floor. They told me one of their employee damaged the main water line and once it was repaired they turned back on the water and the pressure from the water damaged my machine. They told me they would fix the damage and replaced my machine. They advice me to get a Plummer to make sure there were no further damages. Ray S******* came to my home on the 14th to view the damage, I was gone to work so he left me a note on my door stating I should give him a call so that he can fix the water damage, I call the number on the card he left me. He came to my home, saw the damages, stated I should get a Plummer and forwarded him the b*** they w*** pay as well as fixing the flood and replace my washer/dryer. A subcontractor was hired and has removed the wet carpet. Through several text back and forth, the subcontractor stated he was removing himself from the situation because there was no funds available. No response from Ray

      Customer Answer

      Date: 12/14/2023

      I have not heard from the business in response to my complaint. It appears as though I had attached the wrong photo. 

    GHL Services Inc is NOT a BBB Accredited Business.

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