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Business Profile

Ammunition

Blackwater Worldwide

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/28/2023

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 18, 2022 Blackwater Worldwide announced a recall of their product "****** Hitter" 12 gauge Sabot slugs. I had purchased 15 rounds of this product. I have followed Blackwater Worldwide instructions to return the product so that I would be reimbursed for my purchase.I have reached out to Blackwater many times via email to find out when I would be reimbursed.Blackwater responded many times telling me 'to be patient'. On December 26, ******************************************************************************On Jan 10, 2023 Blackwater sent me an email stating that their account was on a plane and in unavailable to be reached. That **************** requested thee account to find out the current status of my refund and that they would let me know as soon as they had information on my refund status.Its now January 28, 2023 and i have yet to hear anything form Blackwater about my refund status nor have I received my refund.

    Business Response

    Date: 04/14/2023

    The customer participated in our recall process and has been compensated in full. 

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