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Business Profile

Clinic

FryeCare Physicians Network

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for FryeCare Physicians Network's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FryeCare Physicians Network has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • FryeCare Physicians Network

      1105 Fairgrove Church Rd SE Conover, NC 28613-9090

    • FryeCare Physicians Network

      2810 16th St NE Hickory, NC 28601-9600

    • FryeCare Physicians Network

      1771 Tate Blvd SE STE 201 Hickory, NC 28602-4250

    • FryeCare Physicians Network

      1531 N Aspen St Lincolnton, NC 28092-7268

    • FryeCare Physicians Network

      721-B Malcolm Blvd Rutherford College, NC 28671

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/20/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The physician, Dr **************************** sent an order in for what was to be an annual preventative mammogram. I had the test done by FryeCare Imaging on 11/22/22 and was billed $129 which was what was applied to a deductible. The test is covered 100% by my BCBS insurance and they have been trying to assist me in getting resolved. There has been no action on the part of the physicians office to resolve after multiple calls and messages. FryeCare and BCBS said it originates with them. As a consumer there is no other recourse for me and the balance bill has now been sent to collections.

      Business Response

      Date: 06/27/2023

      Dr. *************************** works @ Hickory Family Practice

      52 *********** #***, Hickory, ** 28601

      Phone: **************

      Please forward complaint to the appropriate practice.

      Customer Answer

      Date: 06/27/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

      Thank you. 

    FryeCare Physicians Network is NOT a BBB Accredited Business.

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