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Business Profile

Yoga Studio

YogaSix Cornelius

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/19/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have REPEATEDLY attempted to cancel the membership at YogaSix via telephone, via webpage, and in person. I have NEVER once received a reply and they have been charging me for 6 months since I have been trying to get ***** Fargo to stop allowing them to charge my card. They are never available at the times that I have been able to go by there. They have never responded to me in any manor. These people are crooks. They told me I could cancel at any time. Not only are they never available in person they do not respond to the very method that they say to use to cancel. They make out like they are kind and spiritual people and they are misrepresenting the truth they have taken almost 600 dollars out of my account since I started trying to cancel this membership. Please help me get my money back and please help me let people know that this is not a trustworthy business. They take you in with a song and dance about trying it out and then give you no way to get out and take you hard earned money without any way to stop it except to cancel the card.I want my money back for the last 5 months that I have been trying to get ***** Fargo and this business to stop ripping me off.

    Business Response

    Date: 01/06/2023

    Hi,

    We do need the client to communicate with us so we can issue the refunds.

    Please have *********************** to contact us at her earliest convenience to square this away for her.

    Looking forward to it.

    YOGASIX(Y6)-Cornelius

YogaSix Cornelius is NOT a BBB Accredited Business.

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