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Business Profile

Car Window Tinting

Impressive Window Tints LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

This profile includes complaints for Impressive Window Tints LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Impressive Window Tints LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/08/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To whom it may concern,I am writing to file a complaint against Impressive Window Tints LLC for taking a $25 deposit from me without showing up to the location to tint my car. The deposit was paid on 2023-07-25 and my car was supposed to be tinted on 2023-07-29. However, the user texted me reporting that he will not be there and that I will need to reschedule. I have called the user several times and he refuses to answer the call or respond to any of my texts. Meanwhile, he has kept my deposit.Here is a link to his ****** reviews page: ***********************************************************************************************************(3M+Authorized+Dealer)/@36.0216634,-78.8830513,17z/data=!4m8!3m7!1s0x89ace3667650ffa5:0x480b7f5baf32aed5!8m2!3d36.0216634!4d-78.8804764!9m1!1b1!16s%2Fg%2F11f38066dz?entry=ttu where multiple reviewers have reported being scammed out of their $25 in the same fashion. It is also important that you look at the MANY and MANY negative reviews on his Yelp Page: ***************************************************************************************************** . This is clearly a pattern of behavior and I am requesting that the Better Business Bureau take action against this business.I would like to request a full refund of my $25 deposit. I would also like to request that the Better Business Bureau investigate this business and take steps to prevent them from continuing to scam consumers. I'm also attaching a screenshot of two ****** reviewers who have two similar stories. It seems that he may have been legit at one point, but now he has resulted to scamming his consumers. I will also be providing evidence of my receipt as well as a screenshot of texts between he and I where you will see that he did not respond to my text. This is nothing more than illegal practices that should not be tolerated any longer. I don't want any other person to lose their hard earned money in the same way that I did.Thank you for your time and attention to this matter.Sincerely,***********************************

    • Initial Complaint

      Date:10/25/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I along with DOZENS of other people paid a deposit for a service, however, when I showed up for this service no one was at the establishment. I called several times and texted the owner and he gave no explanation for the doors being locked. He said he would refund my money. However, he has not done so. This business has MANY MANY complaints similar to mine under the reviews section of their business listed on Google. They also have several complaints with BBB regarding stolen deposits. They require a deposit to make an appointment, then cancel the appointment or in my case not even open the shop to provide the service. Then keep your money! Please go to Google and read his responses to everyone that left 1 star reviews. Stealing our deposits can not be legal.

    Impressive Window Tints LLC is NOT a BBB Accredited Business.

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