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Business Profile

Changing Tires

Bull City Used Tires

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Changing Tires.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    * first they put on the wrong sized tire * then when second tire was being put on the machine got stuck and slipped hitting ,scratching and chipping ** rim *when pointing out the scratch in same spot the machine hit ** rim the guy rubbed the mounting spray over it making appear as if nothing happed and said nothing happened.* when he gave me the rim he made sure to give it to me with the face of the rim facing away from me. ( which he denies doing and says he has footage he didnt and was going to show me but never did because he was not telling the truth).*I loaded the rim in ** car minutes later and as soon as I opened ** van **** I saw a scratch and chip in the same place where the machine got stuck/slipped and hit ** rim.* I called they where closed and the voice mail box was full( I was the last customer of the day)* I called first thing in the morning and told them what happened letting them know of ** time stamped records. They said they didnt care that they wanted to see it.* i took ** rim to them and showed them, and this is where the guy who claims to be the owner and who put the tire on ** rim twice started to try and intimidate me and trying to fight me, the other worker was holding him back because he kept coming at me, he was cursing and saying that I didnt say anything then. I told him I did, I pointed out the scratches but he covered them with whatever milky spray on the rim they use on the mounting machine to prevent mounting damage, by rubbing his finger over the damage making it APPEAR as if nothing happed and saying nothing happened.* I offered them to pay for the restoration that may cost about 100 or less dollars and he said he wouldnt pay

Bull City Used Tires is NOT a BBB Accredited Business.

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