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Business Profile

Laboratory Research

Velocity Clinical Research

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Velocity Clinical Research's headquarters and its corporate-owned locations. To view all corporate locations, see

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Velocity Clinical Research has 5 locations, listed below.

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    Customer Review Ratings

    1.57/5 stars

    Average of 7 Customer Reviews

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    Review Details

    • Review fromKenneth W

      Date: 07/01/2025

      5 stars
      Well, as I was preparing to go to my first appointment, I looked for this page to see what others had to say about their experience. I am surprised on several fronts, one that as I looked at for the reviews, I did not see NOT EVEN ONE BLACK OR BROWN PERSON on your executive team! As an African American male, that was an immediate red flag! Then, my second and third red flag were of ALL OF THE COMMENTS WERE NEGATIVE. Life is too short!! NOT ONE POSTIVE EXPERIENCE WAS POSTED!! SO, after seeing these very poor ratings of this company and these individual experiences, I WILL BE CANCELING MY 1:00pm APPOINTMENT! It is unfortunate that you guys, who are getting all of this money to do these trials, and studies, but according to these reviews, you treat the patients poorly. FOR ME MY VISITING THIS REVIEW SITE FOR VELOCITY, 1 was good, because it 2. Saved me from the anxiety one would experience from dealing with people who say one thing and do another, and 3, You all were bold enough to post people's true feelings about their experience with your company was good for me! - So, for that honesty, that I and others can see and read TH TRUTH, I will boldly give you 5 stars!!! (because many companies would put their own reviews in her to make themselves loo as if they were doing their job!!!So, seeing all of this I and my family have decided I do not need the stress, or your supposed money that bad" and for those reasons, "I AM OUT!" (and to anyone also looking at theses reviews, I simply admonish you, "RUN, *******! . . ."
    • Review fromTierra B

      Date: 10/29/2024

      1 star

      Tierra B

      Date: 10/29/2024

      They lie just to get people in. Lied to me about getting paid same day. First said a couple hours, next person said it shouldve been instant, then it came out 1-2 days. My son and I have been stranded since leaving there with no chance of knowing when we actually get paid. Sad part is nobody is taking control of the situation and now all of a sudden the card system just isnt working. Theyre full of s***

      Velocity Clinical Research

      Date: 12/02/2024

      Thank you for sharing your feedback. We sincerely apologize for any inconvenience or misunderstanding regarding the payment process. Our sites may manage payments differently depending on the specific study and method of payment. However, we always strive to deliver payments as quickly and efficiently as possible.We truly value your participation and interest in clinical research and are working to address the issue you've experienced. Your feedback is incredibly important to us, and we appreciate you bringing this to our attention.
    • Review fromI

      Date: 10/15/2024

      1 star

      I

      Date: 10/15/2024

      New way of receiving compensation for study participation is the worst ever, waiting 2-3 businessdays which turns out to be longer. Also Velocity shut down Northcliff Consultants without warning to the panelist in the middle of a study, and yes, I'm still waiting for my $60 payment from Sept 27th. As far as the clinical trials, I will not be a part of Velocity annnnnd I already warned people that I know participate to maybe reconsider participating in Velocity studies where compensation aren't easily processed as before whereas your payment downloaded before you stepped out the research center. Our compensation is peanuts compared to the millions they receive for conducting the studies. Giggling and we're the ones getting the vaccines, supplements, etc in order to be a part of retrieving important scientific data needed. Go back to the original way of paying us, directly downloaded to our reloadable cards. This virtual and 2-3 businessdays doesn't work for a lot of us. You're going to loose a lot and not have a lot of panelists in the meantime. Watch your numbers go down.

      Velocity Clinical Research

      Date: 12/31/2024

      Dear ******,Thank you for your feedback and for your participation in research. We apologize for any inconvenience caused by the closure of ***********, which is no longer operating or conducting studies.Regarding your payment issue, our team should have already reached out personally to resolve this. If, for any reason, the matter remains unresolved, please dont hesitate to contact us directly at and well be happy to assist further.We hope youll consider continuing your contributions to research with Velocity. Your participation plays a vital role in the development of life-changing medical advancements, and we are grateful for your support.Thank you,Velocity Clinical Research

      I

      Date: 01/01/2025

      Issue was finally resolved a couple of days of reporting to BBB.
    • Review fromReginald J

      Date: 10/12/2024

      1 star

      Reginald J

      Date: 10/12/2024

      This company has refused to pay me and I set that two and a half hours I was approved for the trial

      Velocity Clinical Research

      Date: 10/21/2024

      Good afternoon,

      We are reaching out to inform you that the payment associated with your account has been successfully processed.
      If you have any further questions or concerns regarding your payment or any other matter, please don't hesitate to reach out to our customer support team at [email protected]. We are here to assist you. Thank you for your understanding.

      Best regards,
      Velocity Clinical Research
      [email protected]
    • Review fromMonica j

      Date: 01/18/2024

      1 star

      Monica j

      Date: 01/18/2024

      i were interested in doing research work and signed up. i were offered a bonus for joining and never received it.

      Velocity Clinical Research

      Date: 08/12/2024

      Dear ******,We are reaching out to inform you that the payment associated with your account has been successfully processed.We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding throughout this process. Our team has worked diligently to resolve the issues promptly, and we are pleased to confirm that your payment is completed.If you have any further questions or concerns regarding your payment or any other matter, please don't hesitate to reach out to our customer support team at **************************************************** We are here to assist you.Once again, we apologize for any inconvenience caused by the delay and appreciate your continued trust in our services.Thank you for your understanding.Best regards,Velocity Clinical Research ***************************************************
    • Review fromBrittany M

      Date: 01/14/2024

      1 star

      Brittany M

      Date: 01/14/2024

      They don’t pay their participants. Just use them as Guinea pigs and then find invalid excuses as to why they can’t be compensated
      Report them asap

      Velocity Clinical Research

      Date: 08/12/2024

      Dear ********, We are reaching out to inform you that the payment associated with your account has been successfully processed. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding throughout this process. Our team has worked diligently to resolve the issues promptly, and we are pleased to confirm that your payment is completed. If you have any further questions or concerns regarding your payment or any other matter, please don't hesitate to reach out to our customer support team at **************************************************** We are here to assist you. Once again, we apologize for any inconvenience caused by the delay and appreciate your continued trust in our services. Thank you for your understanding. Best regards, Velocity Clinical Research ***************************************************
    • Review fromAmy O

      Date: 01/13/2024

      1 star

      Amy O

      Date: 01/13/2024

      Recently signed up for an account before the New Year and had other people sign up as well and was told our money was safe and we would get paid after the holidays and now it says all my referral money was voided! Thus company is absolutely ridiculous and does not pay out like they promised to do! You Need to pay the money out that is owed to people!!

      Velocity Clinical Research

      Date: 08/12/2024

      Dear ***, We are reaching out to inform you that the payments associated with your account has been successfully processed. We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding throughout this process. Our team has worked diligently to resolve the issues promptly, and we are pleased to confirm that your payment is completed. If you have any further questions or concerns regarding your payment or any other matter, please don't hesitate to reach out to our customer support team at **************************************************** We are here to assist you. Once again, we apologize for any inconvenience caused by the delay and appreciate your continued trust in our services. Thank you for your understanding. Best regards, Velocity Clinical Research ***************************************************

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