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Business Profile

Custom Curtains

Blinds Plus Fayetteville

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Blinds Plus Fayetteville's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blinds Plus Fayetteville has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromEllen D

      Date: 10/29/2023

      1 star
      Blinds Plus was on the (apparently not updated) list of contractors which the builder of our new house left for us, and we'd had great service from other providers on the list, so we didn't shop around when ordering blinds in May 2023. HUGE mistake. By the time I looked at the online reviews, and discovered reviews from half a dozen people who had recently given **** money and never received blinds, **** had already processed our **** payment. **** said we needed to try to work with her, so we told her we'd seen the online reviews and expected her to be accountable. Every day I called to see how the order was going, and after she lied and told me it was being processed, I called the blind manufacturer, who confirmed no order had been placed. After two weeks, when **** began evading our calls and emails, **** agreed to refund our payment.When we called **** to tell her **** was refunding our payment and we were cancelling the order, she tried to order the blinds that evening. I called the blind company again and let them know we were cancelling the order and **** was contesting the payment. **** will say anything and do anything to string you along. Shes a very nice person, just not an honest oneshe cannot be trusted. I gather she was formerly a first-rate blind installer whose life has gone terribly wrong somehow, so that she has been reduced to stealing from clients. The Better Business website gives her an F rating, and there are outstanding small court claim awards against her. We were lucky that **** covered our mistake trying to do business with her. Dont make that mistake yourself: do not do business with *******************.
    • Review fromRaymond M.

      Date: 09/09/2023

      1 star
      We had to get in line to file a complaint in ************ Small Claims court. We were informed that there were many complaints ahead of **. *****************************, the owner did not show up for court, so we automatically won our case; However, since she had many other cases ahead of us to resolve and too many legal hoops to jump through, it would be a long time to recoup our $2,000 deposit. So for our sanity, effort, and time, it just was not worth it. Please avoid doing business with her.
    • Review fromTracy F

      Date: 06/18/2023

      1 star
      Not even a 1 star. November 2022 down payment ******** for blinds in my home. As of this day I have not received blinds or a refund. I have been told since January they are in and has every excuse and never shows up for her scheduled installation. I was told a 500 refund for all the inconvenience but nothing. Very bad experience.
    • Review fromGabriele E

      Date: 03/08/2023

      1 star
      October 2022 I made a down payment of $ 1,931.35 for blinds in my home. As of this day I have not received the blinds nor did I get my money back. Very bad customer service!!

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