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Business Profile

Developmental Disability Services

HealthPRO Pediatrics

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Developmental Disability Services.

Complaints

This profile includes complaints for HealthPRO Pediatrics's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HealthPRO Pediatrics has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • HealthPRO Pediatrics

      568 Sandhurst Dr Fayetteville, NC 28304-4426

    • HealthPRO Pediatrics

      3649 Cape Center Dr Fayetteville, NC 28304-4457

    • HealthPRO Pediatrics

      289 Olmsted Blvd STE 7 Pinehurst, NC 28374-8730

    • HealthPRO Pediatrics

      3020 Henderson Dr # A Jacksonville, NC 28546-5246

    • HealthPRO Pediatrics

      1477 Nc 24-87 Cameron, NC 28326-6752

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/10/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My son been receiving ABA services at this location since October, 2020. At this time it was ***, my son was doing good with his goals, had great rapport with his *** and I was receiving parent trainings. When this company changed to Healthpro my son had regression, became aggressive, self harming and poor quality service. Staff are not qualified or properly trained to work with children on the spectrum. Staff have poor work ethic: they miss work everyday and arrive late. My experience was the following: my son started being home based since June, 2024, during this time June- September, I had only one parent training and his *** only had one supervision. During this time my son got more maladaptive behavior and during one of his tantrum she restrained my son. She didn't know the protocol to work with my son. Its poor quality service and they only care about making money.

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