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Business Profile

Home Improvement

Tim Moore Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Moreshot Construction in August 2022. They worked on an older home that needed a complete remodel of the kitchen and bathroom. Mr. ********************** came through and looked at the property. He took a few days and provided an estimate for the work that he would need to do. I agreed to his price and the initial deposit was made as agreed. Initially Mr. ********************** was making great strides with his repairs. Then the excuses started. This person was sick....that person was sick....this issue...that issue. His assistant was ****** on the spot when it came to asking for deposits. If you had a question or needed clarification about something......crickets! The assistant would not answer emails, even ones sent within 3 minutes of them asking for a deposit. Speaking to Mr. ********************** on the phone was a crapshoot. Sometimes what he said made sense, most of the time not. He used the phrase "you know what I'm saying" to ensure he never gave you details. You couldn't quote him because all you could say was he said "you know what I'm saying". At a point in November 2022 we hit a wall. He started work on the front porch without giving me an estimate for it. I have several text messages and emails showing me asking for an updated estimate to reflect a change in the scope of work. He billed me for the work that I didn't agree to and also billed me for the work he hadn't completed. When we agreed that our work together was done he sent me a demand letter. Basically he demanded payment for the unauthorized AND incomplete work. He threatened legal action if I did not pay his demanded price. I did NOT pay him any additional funding and he never returned to the job. I have so many pictures of his dangerous work. He literally took every shortcut he could. I live in ******* so I would drive up to see the progress and he would conveniently be unavailable. He went out of his way to avoid going over the progress of the work. A home Inspector I hired ripped his work to shreds.

Tim Moore Construction is NOT a BBB Accredited Business.

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