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Business Profile

Plumber

Household 360

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromjoanna e

    Date: 04/02/2024

    1 star
    We thought we had a great experience; the technician was super nice! However, it turned out that he hooked up our new gas line to my new gas stove with the inappropriate parts. After smelling a gas leak....We had AmeriGas fix it. They legally couldn't leave our home unless they fixed the problem or turned off the gas completely. It was the morning of our huge annual Christmas party. We had to make our house safe and functional ASAP. I asked Household 360 to refund the parts and service fee only. They are now ignoring me. I attempted to talk to them and I emailed them. The only response was, "Why didn't we call them to resolve it and no they will not refund anything." I find it interesting that I can not leave a review on their website.

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