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Business Profile

Air Conditioning Contractors

Comfort Wizards Heating & Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kimberly H

    Date: 06/06/2023

    I purchased a maintenance service contract from May 23, 2022 - May 23, 2023, with Comfort Wizards in the amount of $189.69. This was billed to my checking account on 5/24/2022. The contract terms state: "Preventative Maintenance Agreement for one system includes two visits/year where we will clean and inspect the system and verify proper operation. One visit will take place during the cooling season and one during the heating season. You will also receive a discounted diagnostic fee of $99 + tax for any service calls during the year and 15% off of any repairs to your system during the year."Despite numerous calls (from myself and my husband) and emails, I did NOT receive the 2 preventive maintenance visits during the contract term. After calls and emails offered no responses I asked for a refund on Dec 22, ****, 9:47 AM which again went unanswered.

  • Rita M

    Date: 05/02/2023

    I have had a service contract with Comfort Wizards for at least ************************************ July 2022 and it includes 2 preventive maintenance visits during the contract term. Although I have contacted the company numerous times, either by phone, email or text, they have not been able to provide an appointment date. I suspect they are barely hanging on to the business at this point because in the couple of conversations I have had with ****, he told me they are only using contractors and have no full time employees. I feel that I have been extremely patient in waiting on an appointment date for the service call. At this point, I will be requesting a full refund for the service contract that was not fulfilled this year.

Comfort Wizards Heating & Air Conditioning is NOT a BBB Accredited Business.

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