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Business Profile

Property Management

Streamline Property & Association Management

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Streamline Property & Association Management's headquarters and its corporate-owned locations. To view all corporate locations, see

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Streamline Property & Association Management has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/28/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Approximately around 2/2/25, I ***** *******( resident of ******************************)contacted **** ****** (manager of Streamline Property & Association Management) who has of approximately 5/01/24 took over as management of my subdivision, about my *** ****, fees and concerns. I explained to her that since the beginning of their management of our subdivision, I as a resident havent received any notice or information from them at all, to include name, account information, contact information by email nor postage letter. I informed her that I was inquiring about *** **** that are due. She asked for my email address(which she didnt have) and told me emails were sent to me, to which I replied no maam Email nor letters were sent to me she then said she would send a history of contact to me that following week(which she didnt) fast forward to 2/26/25 I finally, via email receive a invoice for my *** **** and late fee but no history of attempted contact nor information on how and where to pay. I called **** to get more information and discuss concerns regarding the late fees I asked was there some way of meeting in the middle on the late fees due to the lack of information given from the company(being that I still hadnt received information on how to pay my dues) to which I was yelled at and ultimately hung up on! *** never had any issue with the previous hoa management company as theyve always kept me informed. I believe this is a very poor way of conducting business especially from a company in charge of managing my residence/ subdivision, more over I as a war veteran of 3 tours showed respect and professionalism that I was not in turn afforded to me fron Ms ****** I frankly expect more from someone in her position.

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