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Business Profile

Remodeling

BLM Remodel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 25th contractor sent me an estimate for a bathroom remodel. Wr agreed on the price. He sent over a deposit request and stated he would hold open a spot for the week of September 6th to begin work if deposit was paid by end of the day. We agreed and said we would have a check ready for him to cone pick up and bring hard copy of estimate. He said he needed the money sent *****. I agreed since he has done work for 2 neighbors a few years back. My bank allowed me to send up to 2000.00 at 1 transaction time. I explained this to him. I sent the 2k on Thursday and it went through no problem. The following day, Friday I sent the balance of $1912.00. It was deducted from my account and sent. He said he never got it. He asked for me to send again. I refused and said if the ***** returned to me I would then send a check. Friday afternoon my bank sent the 1912.00 back to me stating the customer never enrolled in *****. The money was put back into my account. I contacted him and he requested a check. I put a check in my mailbox for him and he was to pick up and leave the hard copy of the contract/estimate. He did not leave the contract. I asked him when he was going to do this and he said Tuesday he would be at the neighbors house working and would drop off. I attempted to contact him that afternoon no answer. The next day I messaged him, no answer, today, Wednesday the 1st of September I messaged asking where contract was or return deposit and again no answer. Will not answer phone.

    Customer Answer

    Date: 09/11/2022

    I have not heard from the business in response to my complaint.

BLM Remodel is NOT a BBB Accredited Business.

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