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Business Profile

Consignment Clothes

New 2 U Consignment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Complaints

This profile includes complaints for New 2 U Consignment's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

New 2 U Consignment has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • New 2 U Consignment

      2506 E Ash St Goldsboro, NC 27534-4542

    • New 2 U Consignment

      1003 N Berkeley Blvd Goldsboro, NC 27534-3407

    • New 2 U Consignment

      4790 US Highway 70 E Goldsboro, NC 27534-7834

    • New 2 U Consignment

      504 N Spence Ave Ste C Goldsboro, NC 27534-4203

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/22/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is acting like a consignment but they do not keep track of consider merchandise to pay the consignee. I dropped 3 items off in July and have checked in 4-5 times in person, via phone, and left a voicemail. The staff there says they will get back to you but they never do. They didnt even know what items I dropped off even though they had me sign a contract for it. This is a very sketchy business and they do not hold up their end of things. I went in to check on my items after about a week and one of them was not in the store any more so it mustve sold but they never contacted me and they keep telling me theyll check into things but they never do. This buisness appears to be accepting donations and consignments with no intention of accounting for them or paying out on items sold.

    New 2 U Consignment is NOT a BBB Accredited Business.

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