Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Customizations

Outlaw Offroad, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMark R

    Date: 10/22/2024

    1 star
    Run away from this place! ... unless you're willing to do a full Jeep for $200k+.I took my CJ-7 to this shop because I thought they knew what they were doing and would do a good job. Wrong. I spent over $12,000 was completely ripped off. The sales guy was good at sales so shame on me for buying into the pitch. I carefully itemized all the work that I wanted them to do and was relying on their apparent "expertise" to do the job right. Not rocket science. Just CJ-7 Jeep basics - suspension, hydraulic steering assist, cooling system, etc.They took an extremely long time to get the work done and, when I finally got to pick my Jeep up, I was shocked by how much they got wrong:* New cooling system - overheated almost immediately and hoses leaked * New steering system - steering wheel crooked, hydraulics connected incorrectly and very loose, horn wire wasn't even connected, turn signals didn't disengage * Suspension - extremely stiff (like rodeo bull), drive train sounded light a freight train when decelerating. * Battery dead There were numerous other items that they just screwed up or didn't do.I hardly ever give negative reviews but this shop definitely earned this one. Total waste of money for me.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.