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Business Profile

Telecommunications

Atlantic STS

Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDarrell R

    Date: 02/07/2025

    5 stars

    Darrell R

    Date: 02/07/2025

    *********** in ********, ** has had Atlantic STS to install camera systems in (2) of our plants, and our plan is to have them install cameras in (5) of our other facilities. In addition, they coordinated the installation of fiber to several of our facilities which was no easy task as the fiber had to be installed thru approximately 500 feet of rock. Atlantic STSs customer service is superb, and their work is top notch. If you are looking for the highest quality of surveillance camera equipment for your business, and you want quality work, top security, and the work to be to your satisfaction, you need to call the top of the best, Atlantic STS!

    Atlantic STS

    Date: 02/10/2025

    *******,Thank you for your business and the very kind comments. Atlantic STS has a very old and simple philosophy, "Treat people the same way you wish to be treated." We believe that high quality materials and workmanship is more desirable than cheap unreliable junk. We believe in giving our customers an honest days work and thanking them for the opportunity. If we should make a mistake, we apologize and then make it right at our own expense. As owners, ****** and I stand behind our employee's work and guarantee customer satisfaction. Thank you again for your comments.Sincerely,***** **** President
  • Review fromMatthew H

    Date: 01/31/2025

    5 stars

    Matthew H

    Date: 01/31/2025

    We had Atlantic STS install a new phone system and help to update the internet service for our business. While experiencing a multitude of issues during the switch-over process (no fault to them) they were always there to help and do anything they could to help correct the issue. **** ****** has made this experience run as smoothly as possible by working with our budget, providing onsite training, over the phone help, and the ability to address our concerns remotely. We look forward to continuing our relationship with them for the foreseeable future.

    Atlantic STS

    Date: 02/10/2025

    Hello *******,Thank you for your very kind comments. It is good to hear about your experience with our team. The process you describe in your comments is what we call our "white glove" service. Installing a new phone system is always challenging for a business. Atlantic STS strives to mitigate those challenges by offering in-person training and follow-up on an individual basis if necessary. Our one-on-one approach softens the learning curve for employees as they adapt to new technology. We genuinely care about your business and seek to build a partnership for life as opposed to a quick sale. We thank you again for your business and look forward to helping your business with our security and telecom solutions.Sincerely,***** **** President

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