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Business Profile

Animal Hospitals

Tenth Street Animal Hospital, PC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Hospitals.

Complaints

This profile includes complaints for Tenth Street Animal Hospital, PC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tenth Street Animal Hospital, PC has 4 locations, listed below.

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    • Tenth Street Animal Hospital, PC

      3131 Moseley Dr Greenville, NC 27858-4245

    • Tenth Street Animal Hospital, PC

      3118 E 10th St Greenville, NC 27858-4204

    • Tenth Street Animal Hospital, PC

      650 E Firetower Rd Apt A Winterville, NC 28590-9218

    • Tenth Street Animal Hospital, PC

      107 Trade St Greenville, NC 27834-6851

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/06/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is for the **** **** Inn location. My dog was dropped off today 1-5-23 for a grooming appointment. She was supposed to get a touch up. I asked before leaving how much and how long it would be. After asking the groomer I was told it would be $51 today. They state: Touch-Up Packages include a bath, nail trim, ear cleaning, perfume, brush out, and a face, feet, and sanitary trim. After 6 hours my husband goes to pick her up and is charged $60 when clearly nothing has been trimmed. A lady even grabbed my dog around the neck demanding the $60. I called the location and was told to call the manager next week and there was nothing they could do. I tried to explain I was not charged what I was quoted and nobody called me to say it would be more ( like they always have in the past)I was also told they don’t do appointments, just drop off times when I’ve never been told that before and I’ve gone there numerous times. 6-9 hours is too long to have a dog for a groom or touch up. Basically all my dog got was a bath and we got poor customer service and even worse explanations.

    Tenth Street Animal Hospital, PC is NOT a BBB Accredited Business.

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