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Business Profile

Newspaper

Adams Publishing Group

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Adams Publishing Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Adams Publishing Group has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Adams Publishing Group

      1150 Sugg Pkwy Greenville, NC 27834-9077

    • Adams Publishing Group

      PO Box 1967 Greenville, NC 27835-1967

    • Adams Publishing Group

      102 Front St Kenansville, NC 28349

    • Adams Publishing Group

      283 E Water St Belhaven, NC 27810-1451

    • Adams Publishing Group

      1000 Hunter Hill Rd Rocky Mount, NC 27804-1727

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/13/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      News Paper (the Daily Reflector) I Paid $179.98 for 52 WEEKS This was written on the check and it was date stamped Deposited on 04/27/2023. February 2024 started receiving notices saying, "The Daily Reflector is currently IN GRACE ************* 10 to 11 WEEKS Before the 52 WEEK Deadline. I called and complained, their comment to me was there are extra charges added to your paper which is stated at the bottom of your renewal paper in fine print. This is purposely false advertising. Even after requesting no extras in the paper. The Daily Reflector stopped Delivery. 8 WEEKS Remaining and not getting ANY !!!!

      Business Response

      Date: 03/25/2024

      I have reviewed the account and have restarted the subscription through the original paid through date as requested. 

    • Initial Complaint

      Date:01/10/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Transaction Date: 18 Oct 2022 Amount paid: $9.99 Amount to be refunded: $9.99 Nature of Complaint: Never received the refund despite being told it would be refunded.The business has not resolved this complaint.

    Adams Publishing Group is NOT a BBB Accredited Business.

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