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Business Profile

Property Management

HOA Management Company, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When expressing concerns about a previous meeting and articulating that I was not attacking the representative from this company however that I was upset she threatened to end the *** 2nd annual meeting. As a board member I explained that my frustration was with the company not the individual. I have to pay *** **** and pay my fees religiously however I do not feel that the company is taking my concerns in this *** seriously. It may not be intentional however we have been passed around to 3-4 representatives in this company. The company has promised to set meetings and have not followed through. During the first meeting they stated we could have 8 member then during the second meeting they stated that the wanted to reduce the members. We are having to reiterate the same questions as stated in previous meetings when asking questions the representative refers board to read material in portals instead of answering it directly. It took me a year of writing personally and my realtor also having to reach out just to make contact with this entity. I bought a home in this community without knowingly knowing it was ***. This is just upsetting. I just want my fees to count.

HOA Management Company, LLC is NOT a BBB Accredited Business.

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