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Business Profile

Scaffolding

ScaffoldMart

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ScaffoldMart's headquarters and its corporate-owned locations. To view all corporate locations, see

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ScaffoldMart has 2 locations, listed below.

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    • ScaffoldMart

      1705 S Evans St Greenville, NC 27834-5717

    • ScaffoldMart

      1002 N Pitt St Greenville, NC 27834-1444

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromAlexander O

      Date: 09/22/2023

      1 star
      WARNING! DO NOT BUY HERE!! Just spoke with ****, the manager, after over a month long drawn out series of lies, ignoring, misleading, and overall deceptive course of events. I purchased 4 stacks of scaffold, the safety top, and various other components for projects. The shipments were sent at 2 different times, and dropped by the delivery company. After removing the components from their packaging that evening when I got home from work I found that all my frames had been damaged. Pictures were sent to Scaffold mart to inform them of the issues, and over 4 weeks went by with no response of a claim being filed. I called Scaffold Mart to inquire and was told the claim was denied. Following this information I called the delivery company to request further information and check details. The manager of claims informed me that no claim had been filed in their system by Scaffold mart whatsoever. Upon hearing the revelation I requested to speak with the manager ****, and we played phone tag for another week. We finally got back in touch today and in summation here were the options he presented; 1. $200.00 (mind you my order was over $3000.00) or a credit towards future purchases. I counted offer with 25% of my total purchase price returned to my credit card for damages, and then lowered it to $500.00 so I could take the time to repair it myself. ***** response When I get back to my office Ill see what I can do. You didnt do what you were supposed to do (notate the delivery drives notes) so why should I have to pay for this? This may very well be the most unprofessional, ludicrous, negligent, bipolar, deceptive company Ive ever been unfortunate enough to purchase from. Word of caution, spend the extra money and purchase elsewhere. I wish I would have.

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