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Business Profile

Towing Company

King's Automotive & Towing Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for King's Automotive & Towing Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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King's Automotive & Towing Service has 3 locations, listed below.

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    • King's Automotive & Towing Service

      718 King Ln Grimesland, NC 27837-9113

    • King's Automotive & Towing Service

      PO Box 160 Grimesland, NC 27837-0160

    • King's Automotive & Towing Service

      1620 Bunch Ln Greenville, NC 27834-6667

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 3, 2024, my partner had parked his car in front of my house for approximately 10 minutes to drop some things off. There is no street parking, and my car was towed. However, the street sign on the private road does not include a towing company name, so we had to drive to and call all of the local towing companies. The ** Code of Ordinances seems to require the towing company name to be provided. When picking up the car, ****** Towing demanded cash only. We had explained that we do not have cash and they are required to take 2 major debit/credit cards. They refused and made us get cash in order to get the car back. We were very skeptical of this whole situation and asked to at least see their licenses/permits, and they refused to show us. After we got the cash and went back, I recorded our interaction of asking again to use another payment other than cash and to see their licenses/permits, both of which were refused.

    King's Automotive & Towing Service is NOT a BBB Accredited Business.

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