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Business Profile

Design Contractors

The AMP Agency

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Design Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ***** Marie *************** owner of The AMP Agency as a general contractor for a buildout for my store front. I did my research in the beginning and her and her business seemed reputable. While working on the project I noticed it was moving along much slower than anticipated. Was costing much more money than I was originally quoted and I spoke to her about this on numerous occasions but it was always an excuse on why more money was needed to complete the project. Now she she has completely disappeared taking all of my money with her and not even half of the work needed to complete this project has been done. I fear that I am not the only one that she has done this to as I was informed she had been working on two other projects along with my own. She needs to be stopped so no other business is scammed the way she has scammed me.

The AMP Agency is NOT a BBB Accredited Business.

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