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Business Profile

Graphic Designer

Lighthouse Graphic Designs and More

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb. 12 I entered into a contract with business owner, ***** *****, to wrap my pickup truck for advertising my ************** cost of the wrap was $1389.25 Business requires a 50% deposit, which I paid on Feb. 12 ($694.88 leaving a balance due if $694.86 at the completion of the job).Contract completion date February 28, 2025.Job was not completed, or even started, by February 28, so on March 3 I contacted Mr. ****** by text to cancel the contract.I asked him to return $500 of the deposit I had paid him; I was willing to pay him the money for the computer work he had done to build a template for my work, even though he said he wouldn't charge me for that work.Throughout various lengthy texts, he said he didn't have the $500 to return to me.He even went so far as to say that weather had been an issue in his failure to complete the work. This is not true, since between Feb,. 12 and March 3, there was only one rainy *********, March 11, I texted Mr. ***** for the status of the return of my deposit, and have heard nothing in response.

Lighthouse Graphic Designs and More is NOT a BBB Accredited Business.

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