We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Colleges and Universities

Lenoir-Rhyne University

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Colleges and Universities.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 2017, I purchased a 3.1 cu-ft refrigerator: https://www.lowes.com/pd/GE-3-1-cu-ft-Freestanding-Mini-Fridge-Freezer-Compartment-Cleansteel/********** August 2022, I drove the refrigerator to LRU with my teen.Sept 2, 2022, the **** track coach and a 20 year old female Resident Assistant (RA) encouraged my teen to throw away her education/**** track, to dis-enroll from college, and to join a documented Cult with a 56 year old *********** 20 year old son: https://www.washingtonpost.com/news/style/wp/2018/06/25/feature/former-members-say-calvary-temple-splits-families-what-happens-to-those-who-leave/ The **** of Students & the ***************** didn't know the location of my teen (they didn't know she had left LRU). ********************* eventually located her. I contacted LRU ******************** about this, yet, despite their lack of in loco parentis, they showed no remorse. I eventually learned that my refrigerator was in the dorm room with her former dormmate, ********* 21 Nov 2022, I called the ***************** to notify ******** that I would pick it up Dec 2022 (expecting it to be empty & ready for me). They said they would follow up on it. I didn't hear from them to finalize picking it up on 22 Dec *********************; therefore, I called back. On 14 Dec 2022, *********************** at the ***************** stated that ***********************, **** of Students, was refusing to release my refrigerator. She told the Lenoir Rhyne University office that "she refused to return it to me and that she is going to keep it in the dorms". It is not her right to keep property that I personally purchased April 2017. Therefore, by 21 Dec 2022 **************** needs to personally mail me a check for the full amount of $434, or mail me a new refrigerator at ************************************************************************************* AND confirm in writing which of those she is going to do. Otherwise, the theft will be reported to the **************** ******************* and LRU President **********************

Lenoir-Rhyne University is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.