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Business Profile

Home Improvement

Chip Miller Home Remodeling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Chip Miller a deposit of $100 to make a table top for me. He cashed my deposit check. He never made the table top. He stopped communicating with me. When he finally responded to me, he told me he moved out of *******. He wanted to send a check to my home address or Venmo account. I explained that I didnt have Venmo and preferred not to give him my home address. He asked for a friend or family member to accept the money via Venmo. I spoke with a local Hickory Business who would accept the money on my behalf. Now, Chip Miller is saying that I am slandering him by asking the business that rented him a booth in ******* to act as a go-between to receive my money. This has been going on for a few months.I need your help.

    Business Response

    Date: 10/04/2024

    I haven't had any problem at all refunding ***** money. I told her that numerous times. All I needed was her address to mail it to. She wanted to meet me somewhere in *******, and I explained that I now live in ******** and will not be back in the ******* area. She continued to argue with me that she wasn't going to supply me with her address. Just ridiculous! How does she expect to get her money without me mailing it? She doesn't have Venmo. I ask if a family member did, meaning husband, son, daughter. She then tells me I can Venmo it to a company???? No, I will not do that and I am surprised that the company would even do that. 

    It's a very simple solution,  she supplies an address for me to mail it too, or she forgets it!

    Sorry your time has been waisted on something that I have been willing to resolve. 

     

    Chip Miller

Chip Miller Home Remodeling is NOT a BBB Accredited Business.

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