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Business Profile

Construction

Big Dawg Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a new build home in the year of 2024 from Big Dawg Construction LLC and from the beginning there was issues with the flooring, it was unlevel and some floorboards were peaking due to improper installation. The issue was fixed but not correctly. It was advertised the home would have LVP flooring and that was not the case. I was told it was laminate. To fix the issue, "Liquid Nails" were used to hold down some floorboards, which was advised against because it is supposed to be a floating floor. I was also blamed for the flooring issues saying that I choose the flooring which was not true. Due to this issue, I decided to get an 11-month warranty inspection, the inspection found several issues with the home. including the floors, Cabinets in the kitchen pulling away from the wall, etc . I emailed the inspection report to the builder within my warranty period, and they stated they would read it, 3 weeks went by, so I sent a follow up emailed along with the inspection report again, there has been no response.

    Customer Answer

    Date: 03/26/2025

    I have not heard from the business in response to my complaint.

  • Initial Complaint

    Date:04/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    03/22/2024 I bought a house from **** the owner and I have a lot of issues with the house.Every time I bring these issues up he tells nothing but lies and never do anything to correct the issues.This has been going on for almost two months and all I get is one lie after another.Doors aren't square and they have cracks in them you can see through, light fixtures in bathroom needs replacing.siding on the outside needs repairing, gutters need replacing, patio busted concrete, cabinet drawer and touch up painting inside.He is building house fast and doesn't take care of the problems with the houses he builds.

    Customer Answer

    Date: 04/21/2024

    See attached.

    Customer Answer

    Date: 05/01/2024

    I have not heard from the business in response to my complaint.He came by Tuesday and nothing was brought up about the complaint or BBB contacted him.

Big Dawg Construction LLC is NOT a BBB Accredited Business.

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