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Business Profile

Financing

New South Finance, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for New South Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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New South Finance, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/25/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a vehicle with this finance company. I put 4500 down and when I late with my first payment, they repossessed me. I understand I'm financially responsible for my payments. But they wouldn't allow me to pay the payment I missed and I haven't had the car two months. When I wrote a complaint on ******, they started putting charges on my credit reporting that I was never sent any statements for. They have me for over $5000. My payments were only $424 a month and haven't had the car for 2 months. When I called them, they had no explanation for this amount. These people are scammers. That's $10k for a 2013 car I had less than 2 months. Please look into these people.

      Business Response

      Date: 05/07/2025

      See attached response.

    New South Finance, LLC is BBB Accredited.

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