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Business Profile

Hemp Products

Carolina Hemp Hut

Reviews

This profile includes reviews for Carolina Hemp Hut's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carolina Hemp Hut has 2 locations, listed below.

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    Customer Review Ratings

    3.67/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromDarron T

      Date: 02/25/2025

      1 star
      First order, I didn't receive tracking and correspondence in a timely manner it sort of just showed up. The second order, I let 5 days go by before reaching out. I'm told the item is out of stock, great, cool, we spend 2 days somehow finding a replacement where other shops do it immediately? Okay, fine, I hear whether and hours and whatnot. Several more days pass and the order goes from "Processing" to "On hold" and back. I reach out again, they keep assuring that they'll have it mailed "that day". It's been days and after demanding a tracking number of I refund my order, I got one but that afternoon **** showed the label was cancelled. I don't know what sort of operation this is, but it screams a bit scammy if not unorganized. They refunded my money at least, but so many other companies have offered ZERO hassle for this product.
    • Review fromCaleb G

      Date: 02/24/2025

      5 stars

      Caleb G

      Date: 02/24/2025

      Jalen and ****** helped me out nice service and I recommend everyone that loves smoke accessories

      Carolina Hemp Hut

      Date: 02/25/2025

      Thank you, *****. Our team appreciates the fantastic feedback and BBB review you made. We are ***** to deliver the highest levels of customer service and quality products to our customers and appreciate any shared feedback so we can continue our mission. Have an amazing day.
    • Review fromJamie L

      Date: 02/15/2025

      5 stars

      Jamie L

      Date: 02/15/2025

      the folks here are extremely nice and helpful, they work with you with whatever you've got budget wise and even have a discount for first responders and have REALLY good products

      Carolina Hemp Hut

      Date: 02/25/2025

      Thank you for such awesome feedback, *****! We do appreciate your review of the Carolina Hemp Hut - the largest dispensary in the area. We're big in product selection and big on making the customer experience. We're very happy we met the **** with you and hope to have future visits from you and your friends. Have an amazing day.

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